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Within 25 km of Lethbridge

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The Home Depot Canada

Lot Associate Full Time - 7170 Lethbridge

Lethbridge, AB, Canada

Full-time

Within 25 km of Lethbridge · About 0.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 1 to 2 years Retail experience
Posted: Sep 30, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
Maintain a sufficient quantity of carts near the entrance of the store.
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
Follows all Safety and Loss Prevention policies and procedures.
Using appropriate safety procedures with all equipment.

Competencies

Communicates Effectively
Customer Focus

Skills

Interpersonal skills
Organizational skills
Attention to detail

Direct Manager/Direct Reports

Front End Supervisor

Travel Requirements

None

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

1 to 2 years Retail experience

Minimum Leadership Experience

Certifications

Other Requirements/Assets

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More about this job

Responsibilities

Greet, engage with, and thank customers; help identify their project needs; and load and secure merchandise in customer vehicles or carts. Maintain carts and keep parking, exit, and loading areas clean, clear, and safe while following safety and loss prevention procedures.

Requirements

A high school diploma or equivalent and 1 to 2 years of retail experience are required. The role requires physical work, including lifting and moving items, and flexibility to work evenings and weekends in varied weather conditions.

Skills

Customer Service
Effective Communication
Customer Focus
Interpersonal Skills
Organizational Skills
Attention To Detail
Safe Loading
Merchandise Handling
Safety Procedures
Loss Prevention
Cart Management
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
GET Model
Greeting
Engaging
Thanking
Customer Satisfaction
Project Needs
Open-Ended Questions
Loading Merchandise
Safe Loading Training
Vehicle Loading
Shopping Carts
Parking Lot Maintenance
Safety Procedures
Loss Prevention
Cart Management
Evening And Weekend Availability
Physical Labor
Weather Exposure

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